In the case of System State/BMR backup, verify that Windows Server Backup is installed on the protected server.For more information about replication options and consistency checks, see this article. Verify that the automatic consistency check option in the Protection Group Wizard is turned on. If not, we recommend you to download and install the latest version from here. To prevent errors during vault registration, ensure that you've the MARS agent version.Check to see if any group policy is in place.Retry the registration in the Azure Backup client. Remove the certificate Windows Azure Tools.ĭ. Expand the Personal node and its child node Certificates.Ĭ. Open Manage Computer Certificates (in Control Panel).ī. Move stale files to another location or delete the items in the Temp folder.Ī. Check to see if c:\windows\temp has more than 65000 files.Try updating the date and time settings as described in this article.If the previous action didn't work, try downloading the credentials to a different local directory or create a new vault.Download the latest credentials file from the vault and try again.The file is corrupted or doesn't have the latest credentials associated with the recovery service. Invalid vault credentials provided Operation You can also run the following command to find the install folder path: Reg query "HKLM\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Setup" C:\Program Files\Microsoft Azure Backup Server\DPM\DPM.The default installation folders for DPM are as follows: Check the job each time that the antivirus software deletes a file from the replica, even though the replica is marked as inconsistent. You should run a manual synchronization with a consistency. Automatic cleaning and quarantining might cause the antivirus software to modify files, making changes that MABS can't detect. Configure anti-virus software to delete the infected files on protected servers and the MABS server: To prevent data corruption of replicas and recovery points, configure the antivirus software to delete infected files, rather than automatically cleaning or quarantining them.Disable real-time monitoring on the protected server: Disable the real-time monitoring of dpmra.exe, which is located in the folder C:\Program Files\Microsoft Data Protection Manager\DPM\bin, on the protected server.Scratch location (if you're not using the standard location).C:\Program Files\Microsoft Azure Backup Server\DPM\MARS\Microsoft Azure Recovery Services Agent as a folder.C:\Program Files\Microsoft Azure Backup Server\DPM\MARS\Microsoft Azure Recovery Services Agent\bin\cbengine.exe as a process.For the MARS agent installed on the MABS server, we recommend that you exclude the following files and locations:.\Windows\Microsoft.NET\Framework\v9\csc.exe.CSC.exe is located in the following paths: The csc.exe process is the C# compiler, and real-time monitoring can degrade the performance because the antivirus software scans files that the csc.exe process emits when it generates XML messages. Administrator console: To avoid an impact on performance, disable real-time monitoring of the csc.exe process.Real-time monitoring degrades performance because the antivirus software scans the replicas each time MABS synchronizes with the protected server, and scans all affected files each time MABS applies changes to the replicas. Replica and transfer logs: To do this, disable real-time monitoring of dpmra.exe, which is located in the folder Program Files\Microsoft Azure Backup Server\DPM\DPM\bin.Drive letter of Modern Backup Storage volume.Disable real-time monitoring - disable real-time monitoring by the antivirus software for the following:.We recommend the following steps to avoid conflicts: MABS is compatible with most popular antivirus software products. Ensure that the SQL Agent service is running and set to automatic in the MABS server.Ensure no other process or antivirus software is interfering with Azure Backup.Ensure your server is running on TLS 1.2.If yes, then uninstall the agent and retry the installation. If Push install fails, check if DPM agent is already present.If registration is failing, then ensure the server on which you're trying to install Azure Backup Server isn't already registered with another vault.Ensure 5-10% free volume space is available on scratch folder location.If necessary, restart and retry the operation Ensure Microsoft Azure Recovery Services is running (in Service console).Ensure there's network connectivity between MARS agent and Azure. Ensure Microsoft Azure Recovery Services (MARS) Agent is up to date.We recommend you perform the following validation, before you start troubleshooting Microsoft Azure Backup Server (MABS): Use the information in the following tables to troubleshoot errors that you encounter while using Azure Backup Server.
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